PlanetBids - Scheduled emails not being delivered – Incident details

System Status

Scheduled emails not being delivered

Resolved
Operational
Started about 2 months agoLasted 3 days

Affected

Agency Hub

Operational from 11:31 AM to 12:33 AM

Vendor Portal

Operational from 11:31 AM to 12:33 AM

Updates
  • Resolved
    Resolved

    We have worked with our third party vendor to resolve the issue with scheduled emails.

  • Identified
    Identified

    We are working with a third party vendor to correct the issue.

  • Investigating
    Investigating
    We are currently investigating this incident.